May 7, 2024
The flip side is that there has also been an increase in duplicate checks. Do you know how to handle these returns under various scenarios? What timeframe applies? What if it’s outside the return timeframe? Do you know which code to use? What are the compliance requirements? Join us to learn the answers to these questions and more.
Remote deposit capture (RDC) participation has grown over the last few years leading to a corresponding increase in duplicate checks. Join us to find out when you can return a check as a duplicate, what to do when the timeframe has passed, how to respond to a duplicate claim against your institution, and what recourse you have utilizing the RDC indemnity.
Together we will identify the proper return code and adjustment type to use when handling duplicate checks, examine when it is appropriate to utilize the RDC indemnity, and how to make a duplicate check claim. We will also walk through scenarios to apply what we have learned to determine the appropriate action.
May 7, 2024
Webinar begins - 11:00 AM EST
How to Handle a Duplicate Check resource
Employee training log
Interactive quiz
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided to self-report CE credits
Properly handle a duplicate check within or outside the return timeframe
Determine the appropriate return reason or adjustment code to use for a duplicate check
Understand the Regulation CC RDC indemnity and employ it appropriately
Determine the appropriate course of action when faced with a duplicate check scenario
Marcy Cauthon
EPCOR
This informative session is designed for risk management, information technology, legal, operations, information security, security and fraud, compliance, marketing, privacy, and lending staff.
Live : $510.00
OnDemand: $510.00
Live + OnDemand: $750.00