Jul 9, 2024
In association with Performance Solutions, Inc., Drexler Consulting, LLC is excited to present again one of our legacy programs, Retail Management Series (formerly known as the Branch Management Series), updated for 2024.
Retail Management Series is a four-part, interactive, learning series designed to provide a complete overview of management and leadership principles for Retail Managers serving in all roles of the retail banking line of business for the bank.
Whether you are an aspiring retail leader, are brand new to a management role, or you have been in a bank or other management role for many years, you can expect to develop your aptitude by fully engaging in this course series.
| 8:30 a.m. | Registration & Continental Breakfast |
| 9:00 a.m. | Program Begins |
| Noon | Lunch (included) |
| 1:00 p.m. | Program Resumes |
| 4:00 p.m. | Program Adjourns |
Who Should Attend
All Retail Banking Managers at all levels of experience, as well as any Banker who is being prepared for a future retail management role. Candidates for this training Include Branch Managers, Customer Service Managers, Sales and Service Managers, Retail/Branch Operations Managers, Assistant Branch Managers, Head Tellers/Universal Bankers, Human Resource Managers, as well as Senior Retail Managers.
Christie Drexler is the Owner of Drexler Consulting, LLC, a financial services consulting and training business focused on developing purpose-driven, competent, servant leaders in all roles of banking. In association with Performance Solutions, Inc. and Dianne Barton, Christie has offered training and consulting services through Drexler Consulting, LLC, for the past three years.
Christie has twenty-six years of direct experience in the financial services industry, working for both community and large regional banks. Her experience has been extensive including successfully navigating retail and commercial banking careers. She has served as Division President, Market President, Chief Credit Officer, Chief Retail Officer, and Regional Sales & Service Manager. Christie has a B.S. in Finance from Berry College and an MBA from Georgia College and State University. She is a passionate facilitator and coach who strives to live the values and leadership.
And much more!
The following fees include the program, materials, continental breakfast, lunch, and refreshments:
IBA Members
$1050- Full Program
$275 - Each Individual Session
Participation in IBA programs is limited to members, associate members, and nonmembers from an eligible membership category at applicable member or nonmember rates.
100% Surcharge for all Non-Members.
This seminar will be held on Wednesday, May 1, 2024 at the IBA Center for Professional Development, 8425 Woodfield Crossing, Blvd. Suite 155E Indianapolis, IN 46240.
Laurie Rees, Vice President - Education & Training
Lrees@indiana.bank
Elizabeth DeHaven - Education Manager
edehaven@indiana.bank
AyZha Hazelwood - Education Coordinator
ahazelwood@indiana.bank
The IBA will send confirmations as requested for its programs. Please check the appropriate box & include a fax number on the registration form. If you have questions, contact AyZha at the IBA Office, 317-387-9380 or via email at ahazelwood@indiana.bank.
Within three or more business days before the day of an educational program, no cancellation charge will be assessed. Within two days prior, 50% of the fee is assessed. Refunds are not provided for cancellations or absences the day before on the day of the program. Substitutions are welcome at any time.