Stepping Up to Supervisor
The Indiana Bankers Association and the Graduate School of Banking at Madison, Wisconsin, have partnered to offer this joint program. We are pleased to join together to bring nationally-known GSB instructor Cheryl Thomas to present to the bankers of Indiana.
So you’ve done it! You have excelled as an individual contributor and now it’s time to move into a supervisory role. You are excited about your new role and promise to never make the same mistakes that “terrible” bosses have made with you! You start your new position and are told, “Just ask if you have any questions. Good luck!” Now what? You have great plans for your new role, but you aren’t exactly sure what it is you should be doing or not doing in your new position. Nobody said that managing, supervising or leading would be easy but with the right expectations, tools and skills, you will learn what it takes to be an effective supervisor.
Make your move into your new supervisor position smoother and more successful. Attend this one-day class and gain all the skills and insights you need to lead with confidence and conviction. During this interactive workshop, participants will learn how to:
- Define performance, behavior and attendance issues to be addressed
- Make the transition from team member to supervisor
- Avoid 5 Supervisory “Traps” that turn people off
- Ask good questions and become a good listener
- Be accountable and hold others accountable
- Identify the responsibilities of a Supervisor
- Build a productive team
- Manage yourself
Patrice McGuire is a seasoned Human Resources and Training professional and provides over 20 years of experience in these areas. Her work experience has been in a variety of industries including financial services, banking, manufacturing, healthcare, retail, engineering, construction, non-profit, and call center environments. In these environments she has been able to implement competency models, employee selection strategies, customized training programs, facilitation, leadership development, business coaching, performance management systems and personal accountability programs. Patrice has been an instructor for The American Institute of Banking and is currently a faculty member of the Graduate School of Banking at the University of Wisconsin – Madison
8:30 a.m. Registration & Continental Breakfast
9:00 a.m. Program Begins
12:00 Noon Lunch (included)
1:00 p.m. Program Resumes
4:00 p.m. Program Adjourns
This seminar will be held at the IBA Center for Professional Development, 6925 Parkdale Place, Indianapolis, IN 46254. Directions, map & list of hotels are available at www.indianabankers.org or by calling 317-387-9380.
WHO SHOULD ATTEND
- New supervisors and managers with less than one year of experience
- Experienced supervisors with little or no formal supervisor training
- Curious people who want to know if a supervisor role is for them
- Aspiring and soon-to-be-promoted supervisors
The following fees include the program, materials, lunch and refreshments:
$295 IBA Members
$245 Additional IBA Member
Participation in IBA programs is limited to members, associate members, and nonmembers from an eligible membership category at applicable member or non-member rates.
For more information please contact Marcy Borden via e-mail at firstname.lastname@example.org or call 317-387-9380.
Within three or more business days prior to the day of an educational program, no cancellation charge will be assessed. Within two days prior, 50% of the fee is assessed. Refunds are not provided for cancellations 1 day prior or absences on the day of the program. Substitutions are welcome at any time.