Raising the Bar for Sustainable Growth

Date: 
Nov 28, 2017
IBA Center for Professional Development
8425 Woodfield Crossing Blvd, Suite 155E
Indianapolis
IN
46240
Program Overview: 

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This workshop focuses on maintaining superior performance. Managers learn new methods for communicating and raising the bar through the performance management process, team building, and leadership abilities. We explore how to keep a team motivated and focused on achieving organizational goals.

Topics: 
  • Creating a Pathway for Sustainable Growth
  • Conducting Performance Reviews – The Good, the Bad, and the Ugly
  • Dealing with Personalities, Conflicts, and Challenges
  • Generating Solutions to Retail Branch Challenges and Problems
  • Getting the Best from Teams – Accountability Skills
    • The 10% Difference
    • Ten Steps to Building a Winning Team
  • Mentoring and Creating Leaders
  • Expanding the Leadership Challenge
  • Energizing and De-Stressing Methods, Ideas, and Tools
  • Celebrating Performance: Rewards and Recognition
  • Review of the Self-Assessment – “And the Places We Will Go’
  • Branch “Best Practices" and Action Planning
Speaker: 

The Branch Management Series is presented by Performance Solutions, Inc., a training & consulting company that specializes in providing solutions to the key challenges facing community banks today in attracting, selling & servicing their customers. The Branch Management Series was originally introduced in 1983 and is continually revised and updated to meet the challenges and changes the banking industry experiences.

Dianne Barton, is the Founder and President of Performance Solutions, Inc. Her expertise in customer service, leadership, and sales & service culture development is recognized as leading edge by both national banks and community banks. Dianne’s programs are designed to “close the gap” between the bank’s needs & employees’ skills.  A philosophy of experiential learning and participant involvement in training led to the development of her “TELL-SHOW-DO” training method that is skill based rather than theory based.  The training limits lecture discussions to a maximum of 7-9 minutes, relying on an active “hands on” approach by the participants.  

Agenda: 

8:30 a.m.               Registration & Continental Breakfast

9:00 a.m.               Program Begins

12:00 Noon             Lunch (included)

1:00 p.m.               Program Resumes

4:00 p.m.               Program Adjourns 

 

Session I:  New Year - New Start:  Key Components for a Successful Year
January 2018

Session II: Leading, Developing, and Engaging the Team
April 2018

Location: 

This seminar will be held on Tuesday, November 28, 2017 at the IBA Center for Professional Development, 8425 Woodfield Crossing Blvd, Suite 155E, Indianapolis, IN 46240.

Fees: 

The following fees include the program, materials, continental breakfast, lunch and refreshments:

Single Session                                                         Full Series

$225 IBA Member                                                     $850 IBA Member

$450 Non-Members                                                   $1700 Non-Member

Additional Information: 

Who Should Attend?
Retail Managers, Branch Managers, Assistant Managers, Branch Manager Candidates and anyone responsible for the direction and development of a retail branch.

Association Contact: 

Laurie Rees, Vice President, Education & Training
LRees@indianabankers.org

Marcy Borden, Education Coordinator
mborden@indianabankers.org

Cancellation Policy: 

The IBA will send confirmations as requested for its programs. Please check the appropriate box & include a fax number on the registration form.  If you have questions, contact Marcy Borden at the IBA Office, 317-387-9380 or via email at mborden@indianabankers.org

Within three or more business days prior to the day of an educational program, no cancellation charge will be assessed. Within two days prior, 50% of the fee is assessed. Refunds are not provided for cancellations or absences the day before on the day of the program. Substitutions are welcome at anytime.

 

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