Elder Financial Exploitation A Growing Concern to Banks & Regulators
Elder Financial Exploitation…a phrase that is heard so often these days as our population across the country
becomes more “seasoned”. Known as “The Crime of the 21st Century”, this situation has also caught the attention
of the CFPB as they have issued “recommendations” and publications that financial institutions need to address.
Elder abuse impacts all of us, both personally and professionally. The information learned will be beneficial for monitoring of reportable suspicious activity, implementing a training program for staff from the front line to the board, developing policies and procedures and organizing an elder outreach program. We will share actual stories of financial exploitation and analyze the pros and cons of the events and how to incorporate this incident review process into your bank to enhance your policies, procedures and training.
We will also discuss how financial elder exploitation impacts Bank Secrecy Act obligations, Regulation E, and Privacy laws.
- Explain why financial professionals are the “watchdogs” for exploitation
- Tips for recognizing signs of diminished capacity
- Review the “Recommendations” from the CFPB and discuss implementation opportunities
- Identify Red Flags for Elder Financial Exploitation & Interactions with Older Consumers, Caregivers and Other Third Parties
- Guidance on how the privacy laws relate to reporting potential cases of abuse
- SAR completion for elder exploitation
- How to educate older customers on common scams
- Understanding the role of government agencies in fighting elder abuse
- Financial Caregivers – tools the bank can provide to help ease the burden for POA’s, trustees, government fiduciaries, and court-appointed guardians
- Discuss Community Outreach Opportunities and how to incorporate free publications
- Elder Financial Exploitation Case Studies
- Data Sheet for Reporting to Authorities
- Elder Financial Exploitation Reference List
- Cheat Sheet on Quick Responses to Potential Suspicious Activity Transactions
Molly Stull, Compliance Consultant, Brode Consulting Services, Inc. began her banking career on the teller line while working on her undergraduate degree and has continued working in the financial industry ever since. She has experienced the growth of a hometown bank, acquisitions of branches, bank mergers, charter changes, name changes, MoU’s (not a favorite), and working in a de novo bank. Throughout these experiences she has gained a wealth of banking knowledge. She has activated business resumption plans, implemented a VoIP phone system, performed secondary market quality control reviews, processed wires, filed SAR’s, developed bank approved policies and coordinated reviews with external auditors and examiners. Her favorite role has always been to educate banking staff on whatever subject is currently the hot agenda item. She strongly believes that if the staff understands the “why” of a process they will be more compelled to follow the procedures. Her wealth of financial experience enables her to relate to the client and perform in depth reviews.
8:30 a.m. Registration & Continental Breakfast
9:00 a.m. Program Begins
12:00 Noon Lunch (included)
1:00 p.m. Program Resumes
4:00 p.m. Program Adjourns
This seminar will be held at the IBA Center for Professional Development, 6925 Parkdale Place, Indianapolis, IN 46254. Directions, map & list of hotels are available at www.indianabankers.org or by calling 317-387-9380.
WHO SHOULD ATTEND
This informative session is designed for compliance officers, BSA officers, trainers, marketing and bank management.
The following fees include the program, materials, lunch and refreshments:
$225 IBA Members
Participation in IBA programs is limited to members, associate members, and nonmembers from an eligible membership category at applicable member or non-member rates.
For more information please contact Marcy Borden via e-mail at email@example.com or call 317-387-9380.
Within three or more business days prior to the day of an educational program, no cancellation charge will be assessed. Within two days prior, 50% of the fee is assessed. Refunds are not provided for cancellations 1 day prior or absences on the day of the program. Substitutions are welcome at any time.